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Resume

Work Experience

January 2025 - Present

Social Media Specialist

La Concordia Wellness Center

Concord, California

  • Recognized with the 2025 President’s Recognition Award, personally awarded by the CEO, for driving measurable impact across marketing, fundraising, and community initiatives. Key contributions included increased event participation, strengthened brand visibility, and enhanced donor engagement through strategic, data-driven campaigns.

  • Led and executed the full marketing strategy for the 2025 Annual Fundraising Gala, contributing to over $50,000 in donations raised in a single day through integrated marketing efforts, sponsorship outreach, and high-impact event promotion.

 

  • Contributed from a marketing leadership role, in close collaboration with cross-functional teams, to initiatives that generated over $600,000 in funding to launch and expand community wellness programs.

 

  • Drove a +142.8% year-over-year increase in patients served (2025 vs. 2024) by strengthening digital visibility, optimizing conversion paths, and aligning marketing efforts with organizational growth goals.

  • Serve as the driving force behind La Concordia Wellness Center’s digital presence, managing and executing end-to-end social media strategies across platforms. Responsibilities include content strategy, copywriting, graphic design, community management, analytics, and paid advertising campaigns focused on engagement, lead generation, and conversions.

 

  • Additionally, act as website administrator, overseeing ongoing updates, UX/UI improvements, SEO-friendly content, and performance optimization to ensure a seamless user experience that supports visibility and lead generation.

  • Lead email marketing initiatives, developing high-performing campaigns that nurture relationships with patients, donors, and community partners while improving retention, engagement, and program awareness.

July 2024 - December 2024

Digital Analyst

Opportunitas Advisors 

Washington, DC

Delivered measurable social listening insights for multiple high-profile clients, including:

  • AES Corporation: Analyzed +45K mentions across USA and LATAM and surfaced early-stage negative narratives that informed crisis-prevention messaging.

  • Panama Canal: Tracked +52K global mentions during the crisis and reported narrative/sentiment shifts that guided international media response.

  • Empresas Polar: Monitored +60K consumer mentions and identified top recurring complaint themes that optimized CX and communications scripts.

February 2023 - March 2024

Digital Marketing Specialist

Nicasource

Highland, UT

Drove brand growth at Nicasource by crafting high-impact digital strategies. Boosted engagement and expanded audience reach through data-driven insights and collaboration across teams.

 

Achievements:

  • Develop and execute Project Management and Digital Marketing strategies that increase awareness, traffic, and engagement by over 150%.

  • Exceed the Annual KPI Target by 30%.

  • Cross-Team Collaboration: Improved collaboration, reducing project turnaround time by 25%.

March 2015 - February 2023

Head of Digital Marketing

AirPak Western Union / Coen Group 

Central America & Mexico

I guided my team in developing innovative campaigns and digital initiatives that elevated Grupo Coen’s brand visibility across Central America and Mexico.

 

Through strategic planning and cross-functional collaboration, we drove exceptional growth in engagement and conversions, aligning with Grupo Coen’s mission of impactful regional presence and corporate social responsibility.

 

Key role:

  • Leader of Marketing Team and Creative Team.

  • Develop and execute integrated marketing campaigns.

  • Present marketing plans and updates at key meetings

  • Manage budget.

 

Achievements:

  • Budget Efficiency: Reduced marketing spend by 20% while maintaining campaign effectiveness.

  • Achieved a 30% increase in ROI by leading integrated marketing campaigns.

  • Talent Development: Mentored team members, increasing satisfaction and retention.

Education

2020 - 2022

Master Degree in Business Administration(MBA)

Minor in Marketing

American University (UAM)

2013 - 2014

Postgraduate Degree in IT Management

American University (UAM)

2009 - 2013

Bachelor's Degree en System Engineer

American University (UAM)

Certifications

Meta Certified Creative Strategy Professional

Meta

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Google Ads ( Search & Display)

Google

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Analytical Skills Certificate

Brandwatch

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Digital Marketing & Customer Engagment 

Tecnológico de Monterrey

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